Disconnex: How I was seized by rabid scum at Melbourne Central Station


By Vincent BlackShadow - Posted on 27 July 2007

Trying to buy a ticket? You're nicked.Trying to buy a ticket? You're nicked.This morning on my way to work I was arrested by Authorised Officers from Connex while trying to purchase a ticket.

While exiting Melbourne Central Station at 9am, I approached the officers to explain that I had a valid daily zone 2 ticket but that I needed to purchase a zone 1 ticket to complete my journey. I usually work in Glen Waverley which is in zone 2, but occasionally I am required to travel to North Melbourne, which is in zone 1. So, this morning, without thinking, I purchased my zone 2 ticket. It wasn’t until the train pulled into Caulfield station that I realised I’d forgotten the zone 1 ticket. I always do this; buying a zone 2 ticket is just automatic for me and it’s not until later in the journey that I realise. Anyway, I figured I’d be alright because the dozen or so times this has happened I’ve been able to purchase a zone 1 at Melbourne Central after explaining my mistake to the Authorised Officers. Not this time.

After approaching the two Officers – with my ticket and my money in my hand – I was informed that buying a ticket at the end of your journey, for whatever reason, was “not the way things work.” I explained that I had been permitted to purchase a ticket here before on many occasions. No dice. The Officer pulled out his little notepad and informed me that he would have to make a report. I asked him why it was only this time that I couldn’t buy a ticket, when I could every other time? He had no explanation for this, or rather, he flat out ignored me, preferring to continue to make his “report.”

I said, “I know you’re going to just issue me with a fine. I know your tricks.”

“It’s not a trick. I have to file a report with the Department of Infrastructure and they’ll decide whether to issue a fine or not.”

“I know how it works, mate. You’ve got quotas to meet. I’m going to get a fine because you won’t let me buy a ticket. I’m gonna walk through there and buy a ticket. You can stand next to me while I do it, I’ll even come back here and validate it. ”

The two officers then blocked the gate beside the turnstiles. “You’re not going anywhere, mate.”

 By this time I was already 20 minutes late for work because the ‘express’ train that I had been on had stopped between every station and travelled at approximately 3 kilometres per hour at all other times.

I said, “I’m already late for work because of your shit train service and I’m not waiting here any longer. You’re gonna let me through.”

“I’ll need to take your name and address.”

“I’m not giving you my name and address. I’m perfectly willing to buy a ticket, but you’re preventing me.”

“Are you refusing to give your name and address?”

 “I absolutely refuse.”

 “Then we are placing you under arrest…”

“Fuck that shit! You can’t arrest me! You should be compensating me. I’m already late for work because you idiots can’t run a train service and now you want to arrest me for trying to buy a ticket?” They smirked at each other, obviously amused at some sub-cop in-joke.

By this time I was furious and I may have provided a rather colourful description of the train service, their mental capacity and the questionable virtue of their mothers. Then they called the cops.

 “We are detaining you until the police arrive because you have refused to give your name and address.”

“Call the fucking cops,” I said. I figured I had a better chance with the cops – you can reason with cops but you can’t reason with sub-moronic thugs who want to be cops.

They said that I would now not only be charged with fare evasion but with using offensive language and resisting arrest. By this time a small crowd had gathered. A few other Connex pricks surrounded the gate after the Officer told someone to call the cops, then another two officers appeared, trying to look moody and dangerous. I was now surrounded by a total of six officers. Nevertheless, I continued to, as they say, maintain the rage.

I can’t remember exactly what I said, but I tried to assure them that it wasn’t personal -- I hated all of them equally and I detested the public transport system, detested it like a sickness. One of the officers next to me kept trying to interrupt my flow, so I told him to shut the fuck up.

They were getting really heavy on me now, I could barely move they were that close. I had visions of a bare cell, an orange jumpsuit and electrodes on the balls. Dr Haneef was in custody for less.

The main heavy told me that I could make all this stop if I just gave them my details. By now I was exhausted by rage and the total unfairness of the whole situation. So I caved in and gave them my name and address. I was also really late for work, but if I hadn’t been I would have waited for the cops.

Then a strange thing happened: they started being nice to me and became concerned about my travel plans for the rest of the day. And in the weirdest twist of all, gave me a free daily ticket. At the time, I just wanted to get out of there so I didn’t really think to deeply on it. I needed a cigarette more than I ever have needed one in my life. Even though it was nine in the morning, I also needed a very large whiskey. But now I get bubbles in my brain trying to understand why they gave me a ticket. Surely I had made their morning so miserable that they would have rather kicked me across the concourse. Had I been at a suburban station without so many witnesses I’m sure they would have.

With my details handed over to the dark side, and my identity verified, they opened the gate and let me go.

Some might say that I made a lot of unnecessary trouble for myself by refusing to comply, but the public transport system in Melbourne is worse than bad, it’s completely unacceptable. It’s late, cancelled, overcrowded and one small glitch at any arm of the network is enough to send the whole system spiralling into chaos that takes days to recover from. I don’t need to explain this to you if you live in Melbourne. So when these officers attempted to deprive me of my liberty on top of all the shit I had to wade through to even get that far, the red mist came down. It is baffling to me why more people don’t stand up to their intimidation. I admit I was pissed off before they got in my way, but I had every right to be. Is it so unreasonable to expect public transport to run efficiently? And if you do fall foul of their hazy, mercenary and arbitrary laws, is it also unreasonable to expect to be met with perhaps a little common sense and understanding? I tried to be reasonable with these guys, I really did. Who needs this shit on the way to work? Not me. But if you lay down for this kind of treatment, they’ll continue to get away with it. They might even kick you a few times while you’re down there.

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What a joke. Who was the genius who privatised them? Kennett, wasn't it?

Well this must run in the family ..

Wednesday morning on the way to work I had a very similar experience. I was not able to buy any ticket before I left, firstly the line at the ticket desk was backed up almost out the door because the ticket machines they had were not working .. had I stayed in line to get my ticket I would have missed my train and been 30mins late to work.

So I jumped on the train knowing it would be so packed that no inspectors would get on, which would allow me to buy my ticket at the other end. Like you said Vince, it'd been done before, no big deal.

So I usually get off at Parliament station and catch a tram down Collins street. When I got off at Parliament there were a line of vultures outside the barriers waiting. I walked up to the barrier and called one over to explain the situation.

Straight away I got the "Sorry but that's not how things are done". There was an awkward silence where I think he was expecting me to produce a ticket out of my arse and walk through on my merry way. So I asked him how I'm supposed to get through, he answered this not by words, but by taking out his note pad.

I began explaining to him why I couldn't get a ticket and had their ticket machines been functioning properly I wouldn't be in this mess. I even offered to give him the money over the barrier for him to go and purchase my ticket and bring it back for me ... that way there is no way I could cheat the system!

He told me that if I presented all of this info when I get a letter from the DOI it will be investigated and it doesn't exactly mean he is giving me a fine now. I told him that was crap, there is absolutely no way I will not be issued with a fine. He went on a rant about how fare .. eh, fair they are which I countered back with how they are obviously not that fair if they're not giving commutors the proper chance to buy tickets before travel. Now I understand that things break down from time to time, it's unavoidable .. but maybe some sort of company communication could help. They all carry walkie-talkies and phones, is it so hard to send a message out:

"Hey minnions, the ticket machine at cranbourne station is bust". At least that way they are prepared for people's stories, they know the situation and are expecting more people without tickets to come through.

In the end I just gave him my details and tried to look as smug as possible when telling him, "this doesn't worry me one bit because I'll fight this, and win :)". Which I intend to do, all they have to do is contact staff at the Cranbourne station to verify the ticket machine was down that day.

The thing is when it comes to this fucked up transport system is that not everything is Connex's fault. They are a great scapegoat for the government. Lets say Connex were to add more train services, it isn't going to fix any problems, infact it's going to create more. Stations just aren't able to take that many trains. That's why we're always going slow and waiting outside Richmond station for 15mins, they're waiting for platforms to be freed up. The loop is only able to take trains that are 6 carraiges long, if they are any longer they can't get around the bends. The population is booming and regardless of who is actually running the trains, the problems are going to get worse until stations are completely redesigned, more tracks are put down, and the loop is somehow changed. That is a FUCK load of work, and meanwhile the government can keep using connex as scapegoats to deflect the blame to when Joe Blow in the street gets angry.

That's not defending connex or saying they play no part, because they do. They are incompetent at the things they actually do have control over.

Vincent...

was on a train when Schultz and his mates "ver inspecting ze papers". A young fella saw them coming and promptly dropped into a fake heroin coma...drooling, the works.

The monkeys tried to rouse him for two stations. No dice. In the end, they gave up in disgust and left the train. As the doors closed, the "junkie" leapt from his seat and bashed on the windows. The monkeys turned around just in time for the young fella to shoot both fingers at them as he slid off along the rails.

Apparently the whole carriage cheered. Hope this made you feel better, blokes.

so did you get the fine in the mail?

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